Site Reliability Engineer (SRE) Job at BlueSnap, Inc, Chicago, IL

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  • BlueSnap, Inc
  • Chicago, IL

Job Description

We’re growing and looking to hire Site Reliability Engineer (SRE) who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. We are looking for a skilled and motivated Site Reliability Engineer (SRE) to join our team and help ensure our production cloud environment's reliability, performance, and scalability. As an SRE, you will work at the intersection of software engineering and operations, taking ownership of system stability, incident response, automation, and continuous improvement of our infrastructure. This role is ideal for engineers who thrive in dynamic environments, value reliability, and enjoy building resilient and scalable systems. About Claroty: Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents. A Great Place to Work certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, as well as being named a Leader in the 2025 Gartner Magic Quadrant for CPS Protection Platforms, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years. Responsibilities As an SRE, Your impact will be: Production Reliability: Ensure system uptime and performance by identifying and addressing potential issues before they affect end users. Incident Response: Serve as part of the on-call rotation, rapidly diagnosing and resolving incidents, and conducting root cause analysis and postmortems. Monitoring and Alerting: Build and maintain monitoring dashboards and alerting systems to detect and respond to anomalies in real time. Automation and Tooling: Develop and maintain automation tools for deployments, scaling, and operational efficiency using Terraform, Ansible, Bash, or Python. Infrastructure Maintenance: Perform regular maintenance and upgrades of production infrastructure to ensure security, stability, and performance. Release Engineering: Support and optimize the rollout of new features and updates, minimizing risk and impact on production environments. Staging Environment Management: Ensure staging environments accurately reflect production for robust testing and validation of changes. Requirements What do you need to succeed in this role? Experience in SRE, DevOps, or production engineering roles Strong skills in system troubleshooting, incident response, and root cause analysis Proficiency with tools such as: Jenkins, Terraform, Ansible, GIT, GitHub Bash, Python AWS, ArgoCD, or similar CI/CD and cloud platforms Familiarity with observability tools and practices (metrics, logging, tracing) Ability to work effectively in cross-functional teams Strong communication and documentation skills Bachelor's degree in Computer Science, Information Technology, or a related field (preferred) Familiarity with Agile development methodologies Why Claroty? Our Culture and Benefits: As a Great Place to Work certified company, we take pride in the culture we’ve built together—one rooted in camaraderie, credibility, fairness, and respect. Claroty is a people first company . With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space. Stability , we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers. We understand the importance of maintaining a healthy work-life balance , and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual “ClaroBreak”, a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones. We care about your development . At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses. We believe in transparency and openness . That’s why we regularly hold company all-hands, town hall meetings, and “Coffee with the CEO” sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be. While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture . This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances. Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases. You’re more than welcome to follow us on social media: #J-18808-Ljbffr BlueSnap, Inc

Job Tags

Worldwide, Weekend work,

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