Job Description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee , youll learn how to help customers get back on the road after an accident. This is not a field position, which means youll be building relationships with customers over the phone. In a fast-paced environment, youll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. Youll have the support of a collaborative team and ongoing coaching from leaders. Well also teach you the insurance stuff providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means youll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether thats at home or in the office, for a period of 12 months. After that period, the days youll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, youll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, youre welcome to work in the office as often as you would like.

Duties & responsibilities (upon completion of training)

• Determine coverage
• Determine liability (whos at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

• Three years of work experience OR
• Bachelors degree OR
• Two years work experience and an associate degree

Schedule: Monday-Friday 9am-6pm or 8am-5pm, based on business need

Location: 9050 Centre Pointe Dr, Suite 200, West Chester Township, OH 45069

Compensation

• Once you complete training and pass any necessary testing requirements, your salary range will be $52,500-$56,000/year, however, during training, youll be paid hourly based on your annual salary
• Gainshare annual cash incentive programup to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

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Job Tags

Hourly pay, Temporary work, Part time, Traineeship, Work experience placement, Work at office, Local area, Immediate start, Flexible hours, Monday to Friday,

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